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Invalid value [condition]

Time to clear: 1 to 3 days after re-crawlPublished

The condition attribute contains a value other than the three Google accepts: new, refurbished, or used.

What this error means

Google accepts exactly three values in the condition attribute: new, refurbished, and used. Your feed sent something else, so Google cannot classify the product and disapproves it. When the attribute is missing entirely, Google assumes new, so this error is almost always about a wrong value rather than an absent one.

Why it happens

Stores describe condition in more shades than Google allows: "like new", "open box", "B-stock", "renewed", "second chance", or a translated word from a store that does not run in English. None of those are accepted. They usually enter the feed from a custom condition field or a marketplace-style grading system that gets exported as-is.

How to fix it

  1. Find the exact value your feed sends in condition for the flagged products.
  2. Map every store-side grade onto one of the three allowed values. "Open box", "like new", and every B-stock grade count as used, unless the product was professionally restored and carries a warranty, which makes it refurbished.
  3. Use the exact English values new, refurbished, or used, regardless of your store's language.
  4. Keep the finer grading visible on the product page itself, where it belongs and where shoppers will read it.
  5. Resubmit the feed.

Fixing it in your store

Add a mapping rule in your feed tool from your store's condition labels to Google's three values, so new grades added in the store cannot break the feed later. If everything you sell is new, hardcode condition to new in the feed and the attribute can never cause trouble again.

How long until it clears

Expect 1 to 3 days after the corrected feed reaches Google.

Reference: Google's documentation

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